30.000
Tickets per month
>45%
Automation Rate
How Zelesta handles 30,000+ tickets per month with ArminCX and fully automates over 45% of them
View Case StudyWhatsApp Marketing Case Studies
See how leading brands use Chatarmin to turn WhatsApp into a successful marketing and retention channel.
Featured Case Studies
In-depth insights into our most successful customer stories.
15K
WhatsApp Subscribers
>90%
Open Rates
How Marc O'Polo reached over 15,000 customers via WhatsApp within just a few weeks.
View Case Study
19.34x
Return on WhatsApp Spend
78.8%
Open Rate
How waterdrop® achieved a 19.3x ROI with two WhatsApp campaigns in 24 hours.
View Case Study
€1M+
Total WhatsApp Revenue
29.6x
Return on WhatsApp Spend
How Smilodox generated over €1,000,000 in revenue via WhatsApp and won the Chatarmin Revenue Award.
View Case Study
€69,264
WhatsApp Revenue
61.5x
Return on WhatsApp Spend
How OLAKALA® achieved €69,264 in WhatsApp revenue at a 61.5x ROI during Black Week.
View Case Study
€60,619
WhatsApp Revenue
30.8x
Return on WhatsApp Spend
How Duschbrocken generated over €60,000 in revenue with a single WhatsApp campaign.
View Case Study
€358,100
WhatsApp Revenue
258.6x
Return on WhatsApp Spend
How Trendt Vision achieved €358,100 in WhatsApp revenue at a 258.6x ROI on Black Friday.
View Case Study
€14,593
WhatsApp Revenue
31.1x
Return on WhatsApp Spend
How Sallys Welt generated €14,593 in revenue at a 31.1x ROI via WhatsApp during Black Week.
View Case Study
€452,034
WhatsApp Revenue
246.7x
Return on WhatsApp Spend
How snushero generated over €452,000 in revenue via WhatsApp in just 5 months.
View Case Study
€102,978
WhatsApp Revenue
542.3x
Return on WhatsApp Spend
How TATES achieved €102,978 in revenue at a 542.3x ROI with an X-MAS WhatsApp campaign.
View Case Study
€163,983
WhatsApp Revenue
13.5x
Return on WhatsApp Spend
How bedrop generated €163,983 in WhatsApp revenue in 4 days and won the Chatarmin Revenue Award.
View Case StudyLive in just a few weeks
From setup to first conversion. Here's how you launch with Chatarmin.
1
Phase 1
Onboarding & Integration
CRM & Shop connected
2
Phase 2
First Flows live
Collect leads from day 1
3
Phase 3
First Campaign live
Newsletter to your audience
4
Phase 4
Automation is running
Flows, AI & Campaigns active
Ongoing
Optimize & Scale
New Flows, A/B Tests, Growth
What 450+ Brands say about Chatarmin
Real stories from founders, marketing leads and customer service managers.
“We tried other tools before, but switched to Chatarmin because they have the best value for money on the market.”
Robin Jenicke
Founder & CEO
“We can now reach our customers in a truly segmented way and send messages much more cost-efficiently.”
Michelle Carstens
CRM Manager
“Whatever problem you have or idea you come up with, a week later the idea is live or the problem is solved in less than 24 hours.”
Tobias Pawlik
Co-Founder & CEO
“The value for money is the best we could find on the market.”
Christian Fenner
Co-Founder & CMO
“You reach significantly more customers and the open rates compared to newsletters are just epic.”
Tabea Schlachtenberger
Founder & CEO
“Now is the right moment to get into WhatsApp and use the potential that's sitting right there.”
Mona Adelmann
Email Marketing Manager
“You can feel the drive of a very young team that really means it. The support is top notch.”
Simon Seiser
Founder & CEO
“WhatsApp marketing is massively underrated. It's now one of our top marketing channels.”
Victor Horst
Founder
“Once your acquisition is running and you start thinking about retention, just try it. The open rates speak for themselves.”
Tim Lamprecht
Founder
“I've tried them all. I've got every demo with every company you can think of. But these guys, they just have it all.”
Tom Ouweneel
CMO & Co-Founder
“I'd give Chatarmin a 10 out of 10 and recommend every brand to try WhatsApp marketing with them.”
Lisa Straube
CRM Manager
“We add Chatarmin on top of email retention to generate additional sales through WhatsApp campaigns. It works.”
Maurice Prüßner
Founder & CEO
“I can coordinate the tools so that not everything hits the same customer at the same time. I decide when and how they get reached.”
Sven Pristat
CEO
“We see open rates up to 80 percent and a ROAS of over 12 in Q4. Anyone who does email marketing dreams of numbers like these.”
Yasin Kastas
Head of Brand & Customer Engagement
“Chatarmin was genuinely up for it and wanted to solve our problems. Not like the big providers, where there's a lot of talk but nothing actually gets done.”
Sabine Horner
Head of Online-Marketing
What our customers achieve with Chatarmin
The average results of over 450 brands that work with Chatarmin every day.
450+
Active Brands
Over 450 e-commerce brands use Chatarmin every day for WhatsApp marketing, flows and customer communication.
>80%
Average Open Rate
Over 80% of all recipients open WhatsApp messages. Far more than any other digital channel.
>15%
Average Return on WhatsApp Spend
On average, our customers achieve a 15x return on their WhatsApp campaign investments.
Hundreds of success stories.
Trusted by the biggest names in the industry
€220,942
Revenue from Black Week Campaign
Mozart Bett uses WhatsApp for high-AOV sales. €220,942 in revenue during Black Week, without burning the channel with discounts. Premium furniture, premium conversion.
mozartbett.dePremium Furniture
€225,875
Revenue from 30 Days of WhatsApp
YFM® built WhatsApp into a reliable revenue driver within a single month. €225,875.64 in 30 days — a new channel with measurable output.
yfm.deFashion & Lifestyle
285.2x
Return on WhatsApp Spend
Rain Couture turns every new subscriber directly into revenue. The WhatsApp Welcome Flow delivers a 285.2x return on spend. Set it up once, and conversion runs automatically.
raincouture.deFashion
61.9x
Return on WhatsApp Spend
With their Black Week WhatsApp newsletter, MyWellness generated €144,290 in revenue at just €2,329 in costs. A 61x return on every euro spent.
mywellness.dePremium Wellness
169.8x
Return on WhatsApp Spend
DR. VIVIEN KARL gives their WhatsApp community pre-access to the Black Friday sale. The result: 169.8x return on spend. Loyalty translated directly into revenue.
drvivienkarl.deBeauty & Skincare
€157,000
Revenue from Abandoned Checkout Flow
Luxusbetten24 recovers abandoned carts via WhatsApp. A single abandoned checkout flow generated over €157,000 in additional revenue. Automated, with no extra ad spend.
luxusbetten24
luxusbetten24.dePremium Furniture
€112,000
Revenue from Welcome Flow
Cusbclo pays back its WhatsApp list immediately. The Welcome Flow generates over €112,000 in revenue before the first newsletter even goes out.
cusbclo.deFashion
256.5x
Return on WhatsApp Spend
myDartpfeil combined a 2-for-1 pre-sale campaign with WhatsApp and achieved a 256.5x return on spend. Scarcity, timing, and direct outreach as conversion drivers.
mydartpfeil.deSports & Leisure
99x
Return on WhatsApp Spend
ELFBAR celebrated their 2-year anniversary with a single WhatsApp campaign and achieved a 99x return. A loyalty moment translated into revenue.
elfbar.deConsumer Goods
128,7x
Return on WhatsApp Spend
Wajos turns every new subscriber into revenue right away. The WhatsApp Welcome Flow delivers a 128.7x return on spend, fully automated from the very first touchpoint. Set it up once and the conversion runs on its own.
wajos.deFood
121,5x
Return on WhatsApp Spend
Naughty Nuts ran its Early Bird campaign exclusively on WhatsApp and pulled back a 121.5x return on spend. Direct outreach, clear scarcity, instant conversion. A channel that beats every other one.
naughtynuts.deFood
€135.000
Revenue from Welcome Flow
Tales & Tails earns its WhatsApp list back right away. The Welcome Flow generates €135,000 in revenue before the first campaign even goes out. Automated conversion from the very first touchpoint.
talesandtails.comPet & Animal care
€98.230
Revenue from 5 Black Week Campaigns
Statement Clothing runs WhatsApp systematically, not sporadically. Five coordinated campaigns during Black Week brought in €98,230 in revenue. No lucky break, but a predictable revenue channel.
statementclothing
statementclothing.deFashion
75,3x
Return on WhatsApp Spend
VETAIN proves that WhatsApp success is repeatable. Three campaigns, three strong returns, up to 75.3x on every euro spent. Restock after restock, the community converts straight into revenue.
vetain.dePet & Animal care
What our customers appreciate about Chatarmin
Fewer tools, faster go-live, better results. Here’s what they value most.
Deep integrations & customised workflows
Shopify, Klaviyo, Xentral, Zendesk, WhatsApp & Co – everything seamlessly connected. No more jumping between tools.
Personal support via Slack
"It feels like we are the only customer." Onboarding, migration & ongoing support via Slack Connect.
Shape the roadmap together
Feature requests? They are prioritised – often even contractually assured.
Clear calculable pricing
Flexible contracts, transparent costs, proof of concept possible. No unpleasant surprises.
Smooth transition guaranteed
Our migration was completed in 3 days – without stress.
Made for DACH
German support, DE-hosting, deep ERP integrations, DE/EN/FR. No global solution with local gaps.
And many, many more
Across every industry, new brands join every day.
87,5x
Return on WhatsApp Spend
Matchaland ran its pre-order exclusively on WhatsApp and pulled back an 87.5x return on spend. Early access, clear scarcity, direct conversion. The community buys before the product is officially live.
Matchaland
matchaland.de
78,9x
Return on WhatsApp Spend
SALZWASSER celebrated its 5-year anniversary with a WhatsApp campaign to its own community. At just €105 in sending costs, a 78.9x return came back. Loyalty that translates directly into revenue.
SALZWASSER
salzwasser.com
2,84x
Campaign ROAS
nucao acquires new WhatsApp contacts via Meta Ads and turns them into product testers and loyal customers. WhatsApp becomes both a lead and retention channel in one — more personal than any newsletter.
nucao
nucao.de
13,9x
Return on Ad Spend
BitterLiebe ran exclusive offers over WhatsApp during Bitter Month and achieved a 13.9x ROAS at an 85.4% open rate. An additional channel to reach the loyal community directly.
BitterLiebe
bitterliebe.com
40,7x
Return on WhatsApp Spend
VITAFORM gave its WhatsApp community early access to the presale during Black Week month. €48,792 in revenue at a 40.7x return. Early access as a lever that lets loyal customers buy first.
VITAFORM
vitaform.de
€12.077
Additional Revenue in 30 Days
Farben Löwe let WhatsApp AI take over customer conversations and generated €12,077 in additional revenue in 30 days. Automated consulting that sells directly.
Farben Löwe
farbenloewe.de
€75.000
Revenue in 2 Months
MeubelBaas set up WhatsApp in 10 minutes and generated over €75,000 in revenue in just two months. Minimal effort, maximum output. That's how easy it is to launch a new channel.
MeubelBaas
meubelbaas.nl
€49.060
Revenue from Black Week
T1TAN activated its community during Black Week via WhatsApp and generated €49,060 in revenue. Direct outreach to fans instead of expensive reach through ads.
T1TAN
t1tan.com
73,4x
Return on WhatsApp Spend
Majescats used World Animal Day for a WhatsApp campaign to its cat community. Result: €14,203 in revenue and a 73.4x return on spend. An occasion that fits the audience perfectly.
Majescats
majescats.de
37,9x
Return on WhatsApp Spend
Kloster Kitchen drove €18,026 in revenue through a single WhatsApp campaign and achieved a 37.9x return. A direct line to the community instead of wasted reach in an overcrowded inbox.
Kloster Kitchen
klosterkitchen.de
39,7x
Return on WhatsApp Spend
ARCTA tied a giveaway to WhatsApp and pulled back a 39.7x return on spend. Playful mechanics, real phone numbers, direct conversion right after.
ARCTA
arcta.de
€5.312
Revenue from WhatsApp Retargeting
uandu used the 24-hour window for smart WhatsApp retargeting and pulled €5,312 in revenue from minimal spend. Precise segmentation instead of a spray-and-pray approach.
uandu
uandu.de
81,9x
Return on WhatsApp Spend
Alpurial sells premium horse supplements via WhatsApp. A single campaign delivered an 81.9x return on spend. Proof that WhatsApp converts directly even at high average order values.
Alpurial
alpurial.de
13,4x
Return on WhatsApp Spend
PAPER & TEA brought its premium tea world directly to its community via WhatsApp. A 13.4x return on spend at an 83.2% open rate. A channel that fits the curated brand world.
PAPER & TEA
paperandtea.com
18,1x
Return on WhatsApp Spend
feschi tested WhatsApp as a new campaign channel and pulled back an 18.1x return on spend. A solid start with a clear upside as the list grows.
feschi
feschi.de
€22.000
Revenue from WhatsApp Campaign
COSLINE Cosmetics generated over €22,000 in revenue from a single WhatsApp campaign. Beauty thrives on closeness, and WhatsApp delivers exactly that.
COSLINE
cosline.de
48,2x
Return on WhatsApp Spend
BODY IP ran its own Body IP Weeks via WhatsApp and achieved a 48.2x return on spend. A second restock campaign followed with 32.9x. WhatsApp as a predictable revenue driver, not a one-off effect.
BODY IP
bodyip.de
30,1x
Return on WhatsApp Spend
ONNI ran its Black Week sale via WhatsApp and achieved a 30.1x ROAS. No Meta cost markups, full ROI transparency, maximum reach at minimal spend.
ONNI
onni.de
28,1x
Return on WhatsApp Spend
feey went all-in on WhatsApp instead of email for its advent calendar presale. A 28.1x return on spend, 81.2% open rate, and high average order value. A personal channel for a personal product.
feey
feey.ch
28,5x
Return on WhatsApp Spend
edubily launched a time-limited VIP campaign via WhatsApp, going live in under 24 hours. A 28.5x return on spend at a 75.9% open rate. Speed and precision as conversion drivers.
edubily
edubily.de
€42.073
Revenue from Black Week
Hunderunde used Black Week for a WhatsApp campaign to its dog community and pulled in €42,073 in revenue. One occasion, one message, direct revenue.
Hunderunde
hunderunde.de
€20.764
Revenue from Black Week
SEPP'Manufaktur from South Tyrol brought its specialties directly to its community via WhatsApp during Black Week. €20,764 in revenue from a single campaign. Craftsmanship meets direct sales.
SEPP'Manufaktur
sepp-manufaktur.com
69,5x
Return on WhatsApp Spend
Hansegrün hit the ground running with its very first WhatsApp campaign. €10,495 in revenue at €151 in costs — a 69.5x return from the very first send. That's what a great channel launch looks like.
Hansegrün
hansegruen.de
Try It Yourself
Tap the button if you're on your smartphone. Scan the code if you're on desktop.
Try it now (mobile)
Test WhatsApp Yourself on Your Smartphone
Try our WhatsApp flow to experience first-hand how WhatsApp works from your end customer's perspective.
Philipp Riedl
vetain
“All channels, one AI — including ERP integration with billbee and hands-on customer support with the founders on Slack Connect. WhatsApp Marketing and email included. Switching from Gorgias to armincx was a no-brainer for us.”
Nico Schlomm
Onemate
“Finally an AI workflow builder built for the DACH ecom space.”
Christoph Lung
Duschbrocken
“armincx integrates with our entire tech stack and even automates Asana tickets for our logistics team. I'm seriously impressed by this tool.”
Dominik Englputzeder
myHarry
“Honestly, we're blown away by this tool. It's exactly what we needed.”
Eren Karacabay
vitabay
“Finally an AI that doesn't hallucinate.”
Finn Fleischer
FarbenLöwe
“POV how to scale ecom business to 20M with 2.5 FTE in CS.”
Joshua Vedder
Smilodox
“We love and use Chatarmin at Smilodox.”
Mathé Booij
meubelbaas
“The marketing we can do with Chatarmin is insane and gives us a great return on investment.”
Oguzhan Soylu
Bems Home
“Effective CRM upgrade — great features and top-tier support.”
Benjamin Porten
Naughty Nuts
“Chatarmin wins with a transparent pricing structure that gives us full control. The done-for-you package saves us an enormous amount of time and stress — we benefit directly from the team's best practices and experience.”
Julian Klewes
PAUL VALENTINE
“Chatarmin: the game-changer for WhatsApp Marketing — more affordable and more capable than HelloCharles.”
Tobias J.
Braun Büffel
“Intuitive to use and fast support.”
Marisa Boese
DR. VIVIEN KARL
“Setup is quick and straightforward. In terms of value for money, Chatarmin is the best WhatsApp Marketing provider out there. The Klaviyo integration is excellent.”
Matthias Leibitz
T1TAN
“Great tool. Integrates with our entire tech stack.”
Jakob Graf
HANS Brainfood
“Easy integration with Shopify and Klaviyo, straightforward technical setup. Direct customer reach with open rates above 85% and a massive ROI on WhatsApp spend. Perfect for top customers and as an exclusive sales channel.”
Lisa Krapinger-Ruether
NEOH
“Chatarmin helps us reach our customers with news and promotions faster and more effectively than ever before.”
Florian Wimmer
Purora
“Efficient tool with versatile features, fast integration, and a highly competent team.”
Marc Schuler
MoleQlar
“Chatarmin has built an extremely powerful and comprehensive WhatsApp Marketing platform. Compared to some of the larger competitors, Chatarmin stands out with better functionality and a lower price point.”
Florian Walz
snusHERO
“The best marketing tool of 2025! Chatarmin has made scalable customer reach via WhatsApp a reality.”
André Jonker
Mozart Bett
“Impressive software and a strong team!”
Felix T.
Rudelkönig
“Smooth implementation and great collaboration.”
Julian Peier
SizzleBrothers
“A super motivated team that makes working together genuinely enjoyable!”
Florian Bein
bedrop
“Very happy with Chatarmin — outstanding engineering team!”
Pauline Broda
emma & noah
“The best value for money out there!”
Adrian Schnoewitz
Besser im Glas
“The best WhatsApp tool on the market.”
André Pavic
waterdrop
“Fantastic support & solid integration with Klaviyo!”
Philipp Riedl
vetain
“All channels, one AI — including ERP integration with billbee and hands-on customer support with the founders on Slack Connect. WhatsApp Marketing and email included. Switching from Gorgias to armincx was a no-brainer for us.”
Nico Schlomm
Onemate
“Finally an AI workflow builder built for the DACH ecom space.”
Christoph Lung
Duschbrocken
“armincx integrates with our entire tech stack and even automates Asana tickets for our logistics team. I'm seriously impressed by this tool.”
Dominik Englputzeder
myHarry
“Honestly, we're blown away by this tool. It's exactly what we needed.”
Eren Karacabay
vitabay
“Finally an AI that doesn't hallucinate.”
Finn Fleischer
FarbenLöwe
“POV how to scale ecom business to 20M with 2.5 FTE in CS.”
Joshua Vedder
Smilodox
“We love and use Chatarmin at Smilodox.”
Mathé Booij
meubelbaas
“The marketing we can do with Chatarmin is insane and gives us a great return on investment.”
Oguzhan Soylu
Bems Home
“Effective CRM upgrade — great features and top-tier support.”
Benjamin Porten
Naughty Nuts
“Chatarmin wins with a transparent pricing structure that gives us full control. The done-for-you package saves us an enormous amount of time and stress — we benefit directly from the team's best practices and experience.”
Julian Klewes
PAUL VALENTINE
“Chatarmin: the game-changer for WhatsApp Marketing — more affordable and more capable than HelloCharles.”
Tobias J.
Braun Büffel
“Intuitive to use and fast support.”
Marisa Boese
DR. VIVIEN KARL
“Setup is quick and straightforward. In terms of value for money, Chatarmin is the best WhatsApp Marketing provider out there. The Klaviyo integration is excellent.”
Matthias Leibitz
T1TAN
“Great tool. Integrates with our entire tech stack.”
Jakob Graf
HANS Brainfood
“Easy integration with Shopify and Klaviyo, straightforward technical setup. Direct customer reach with open rates above 85% and a massive ROI on WhatsApp spend. Perfect for top customers and as an exclusive sales channel.”
Lisa Krapinger-Ruether
NEOH
“Chatarmin helps us reach our customers with news and promotions faster and more effectively than ever before.”
Florian Wimmer
Purora
“Efficient tool with versatile features, fast integration, and a highly competent team.”
Marc Schuler
MoleQlar
“Chatarmin has built an extremely powerful and comprehensive WhatsApp Marketing platform. Compared to some of the larger competitors, Chatarmin stands out with better functionality and a lower price point.”
Florian Walz
snusHERO
“The best marketing tool of 2025! Chatarmin has made scalable customer reach via WhatsApp a reality.”
André Jonker
Mozart Bett
“Impressive software and a strong team!”
Felix T.
Rudelkönig
“Smooth implementation and great collaboration.”
Julian Peier
SizzleBrothers
“A super motivated team that makes working together genuinely enjoyable!”
Florian Bein
bedrop
“Very happy with Chatarmin — outstanding engineering team!”
Pauline Broda
emma & noah
“The best value for money out there!”
Adrian Schnoewitz
Besser im Glas
“The best WhatsApp tool on the market.”
André Pavic
waterdrop
“Fantastic support & solid integration with Klaviyo!”
Frequently Asked Questions About WhatsApp Marketing
Everything you need to know about WhatsApp marketing and Chatarmin's WhatsApp marketing tool.
Most customers go live within 1–3 days. The full setup including flows typically takes 1–2 weeks. Our CSM actively handles the build — you don't have to configure anything yourself. After setup, your flows run automatically.
No. WhatsApp and email reach different audiences with different behaviour. The Klaviyo sync ensures customers aren't messaged via email and WhatsApp at the same time. WhatsApp is especially effective for email non-openers: customers who ignore your emails can be reliably reached on WhatsApp.
We can go live the same week. You'll see first results with your very first campaign. Abandoned cart flows kick in from day one.
Yes. Chatarmin covers both sides: WhatsApp Marketing for campaigns and flows, and armincx for automated customer service via WhatsApp and all other channels. Both products run on the same number. Your customers message you on WhatsApp, buy through a flow, and get support inquiries answered automatically. All in one tool.
Yes. Chatarmin is ISO 27001 certified, with servers located in Frankfurt. Every consent is stored with a timestamp and can be verified at any time. Double opt-in is technically enforced — you can't message contacts without their active consent.
WhatsApp is the most-used messenger in Germany, Austria, and Switzerland. Over 90% of the population uses WhatsApp daily. 450+ brands in the DACH region actively use Chatarmin. The opt-out rate is below 0.2%, because customers perceive the messages as relevant.
Yes. We offer native integrations for almost all E-Com tools. The Shopify integration is set up in under 2 minutes. Klaviyo segments are directly usable in Chatarmin, and opt-ins flow back into your email tool automatically. All without tech skills or a developer.
No. WhatsApp requires a separate, channel-specific double opt-in. Existing numbers from your CRM can't be messaged directly. You collect opt-ins via website pop-ups, a checkout checkbox, QR codes on package inserts, or thank-you page widgets.
Ready for your success story?
Start with Chatarmin now and use WhatsApp as your most powerful marketing channel.